I’ve ordered stuff from play-asia (imported!) with no problem. Hell, I’ve had no problem buying stuff on ebay. But these guys?? Forget it.
Timeline:
June 30: Pre-ordered Talking Sumomo figure from Toys N’ Joys. It was supposed to be available August 30th.
July 21: Charge for Toys N’ Joys showed up on credit card statement.
August 22: Emailed Toys N’ Joys to find out shipping date
August 23: Toys N’ Joys says “I will check on this and email you.”
August 30: No response from Toys N’ Joys; sent a more emphatic email.
August 31: Toys N’ Joys says “Sold out, sorry!”; sent email back to cancel order and demand refund.
September 2: Toys N’ Joys says “Your order has been canceled per your instructions”
September 5: After weekend & Labor Day, checked credit card - no refund.
September 14: Checked credit card again - STILL no refund. Called credit card company to dispute charge.
I’m annoyed.
Hey look! Entertainment Earth has it. We’ve never had a problem with them, either.
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