October:
::: ring, ring :::
me – Hello bank? You charged me a fee for a service I don't have and have never had.
bank – Oh, sorry. I'll fix that and post the refund to your account. I've made a note in your account.
me – Thank you.
November:
::: ring, ring :::
me – Hello bank? You charged me a fee for a service I don't have and have never had.
bank – Oh, sorry. I'll fix that and post the refund to your account. I've made a note in your account.
me – Thank you.
December:
(merciful silence)
January:
::: ring, ring :::
me – Hello bank? You charged me a fee for a service I don't have and have never had.
bank – Oh, sorry. I'll fix that and post the refund to your account. I've made a note in your account.
me – Thank you.
February:
::: ring, ring :::
me – Hello bank? You charged me a fee for a service I don't have and have never had.
bank – Oh, sorry. I'll fix that and post the refund to your account. I've made a note in your account.
me – Thank you.
AAAARRRRRRGGGGHHHHHHHHH!
Wearing and tearing
It sounds to me like they’re trying to wear down your resistance by repeating the same mistake until you give up and just pay the extra fee. Fuckheads. Is this a well-known bank? Have you considered switching banks? I wonder if you went in and explained this situation to someone in management at the bank, this would stop? Not that you should have to do that, but the situation sounds pretty ludicrous to me. Four nearly consecutive months of the same error? That’s bullshit right there.
And I thought BofA was bad for telemarketing and junk mailing!
Re: Wearing and tearing
Well, this is my pre-marriage bank account. The only reason I haven’t closed it already is that I had my webhosting fee autodebited from it. I’ve moved to a much better webhost, and am trying to get my previous host to acknowledge the fact that I’m cancelling them. Fuck it, I think I’ll just close the account next week. It’s Compass Bank, btw.
Problem is, the last two times I’ve “closed” bank accounts they somehow didn’t actually get closed, which in one case screwed me up, and in the other case turned out to be a good thing. Sigh.